Hotel Rapallo

5 Star treatment . The staff were very attentive and helpful. High standard interacting with guests as they make you feel very welcome and special . Excellent service . Generous bathroom accessories . The breakfast choice was healthy and wide enough. We travelled with our 20month old grandson and the hotel even went a purchased special oatmeal for him to eat at breakfast. The FREE 'Afternoon Tea' provided is also a bonus after a full day of activities. Great restaurant recommendation within 8 minutes walk from Hotel . Great location around 15minutes easy walk from main attractions. Once again the staff were superb . We felt as if we were in an exclusive Boutique Hotel. This is where we shall continue to stay whenever we visit Florence. BRAVO team Rapollo & thank you !!

I can’t say enough about how amazing and beautiful this boutique hotel is!! I stayed at this hotel in Florence a few nights and they were so accommodating. Following my two night in Florence I left for five days to Spain. The staff was friendly and absolutely the best!!! Before my flight to Spain I asked them to reserve a taxi for me in the evening to take me to the airport. They were very happy to do that but advised me that just around the corner is the tram for only a few euros and this inexpensive tram conveniently will take me to train station and airport. It was perfect! When I returned back to Florence after my trip to Spain they greeted me back to the hotel like I was family! It was the most hospitable and warm welcome I could ever imagine!! I will only stay at this hotel while in Florence. The breakfast is amazing and the afternoon tea is also an amazing spread included in our room cost!

Hotel Rapallo was a wonderful choice for our stay in Florence. The staff was very welcoming and even allowed us to check in early, which was greatly appreciated after our long journey. Breakfast was delicious, and the facilities were spotless. Our room was lovely — even though it faced the street, it was surprisingly quiet thanks to the excellent soundproof windows. The location is also perfect: we were able to visit all the main attractions on foot, and there are plenty of excellent restaurants just around the corner.

The hotel was really lovely, and the bathroom, while small, was very well appointed. You had to step down from the tub/shower to the floor, which might be a little tricky for older people. Rubber non-slip mats should be provided. The breakfast was wonderful, and the lobby comfortable --- I would only comment that the location was a little far from the central city. 10 blocks walk from the train station. I like to walk, so this did not really bother me, but sometimes we felt we had to take a taxi back at night.

the hotel is very clean, elegant and the staff are so kind and helpful. they always gave the best service. breakfast was very sufficient, there were pancakes, croissants, fresh fruits, egg. breakfast was so important for me because I have a 5 years old child. and they also put a minibox for my daughter including crayons, baby soap and shampoo. the minibox was so sweet and my daughter was very happy when she saw it. also they give free water and tea-coffee time in a specific time during the day.